Contact Information / Customer Support Policy

At Ayden Design, we value our customers and aim to provide fast, reliable, and friendly support.

1. Support Availability

• Our support team is available Monday to Saturday, 10:00 AM to 7:00 PM (IST).

• Queries received outside working hours will be responded to on the next business day.

2. Contact Methods

You can reach us via:

• Email: aydendesign8@gmail.com

• WhatsApp: +91 91197 30219

3. Response Time

• Email support: Within 24 hours

• WhatsApp support: Within 2–6 hours during business hours

4. Support Coverage

We assist with:

• Product inquiries and pricing

• Order or delivery-related concerns

• Technical or design support

• Refunds, replacements, and policy clarification

5. Escalation

If your issue remains unresolved, please email aydendesign8@gmail.com with the subject line “Escalation – Support Issue”.
Our senior support manager will review and respond within 48 hours.